Give Us a Call Today!
Local (678) 872-0250
Toll Free: (866) 517-0250








Office Hours:
M-F from 8-5

For Gas Leaks & Emergencies:
Call Atlanta Gas Light
Inside Metro Atlanta
(770) 907-4231
Outside Metro Atlanta
(877) 427-4321

Follow us on Social Media:
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Here is a list of common terms and phrases associated with natural gas in Georgia:




AGLC Base Customer Charge
Each month, you will see an Atlanta Gas Light base charge on your invoice. No matter which marketer you select, you will see this charge. Atlanta Gas Light assesses this charge to recoup the cost of delivering gas to your home, pipeline maintenance and meter reading. If you would like more information about this charge please visit https://www.atlantagaslight.com/residential/pricing/guide-charges.



Atlanta Gas Light Company (AGLC)
The utility regulated by the Georgia Public Service Commission that owns, operates and maintains the pipeline system within your service area and distributes gas on behalf of Fireside Natural Gas and other marketers. AGLC is responsible for responding to gas leaks and other emergencies.



Commercial Customer
A customer engaged primarily in selling goods or services excluding manufacturing and electric power generation as well as service to institutions and local, state and federal government departments and agencies.



Early Termination Charge
Current FireSide customers who elect to terminate their fixed rate plan prior to the plan expiration date in order to change to another Fixed Rate plan Fireside is offering will be charged a cancellation fee of $30.00. Fixed Rate plan participants terminating the agreement prior to plan expiration date and leaving FireSide will be charged a cancellation fee of $100.00.



Fireside Natural Gas Customer Charge
The charge covers our cost to maintain and service your account. Fireside Natual Gas assesses a full customer service charge for each service period regardless of the number of service days.



Georgia Public Service Commission (GPSC)
Regulatory commitee governing telecommunications, energy and administrative affairs in the state of Georgia.



Industrial Customer
A customer engaged primarily in a process that creates or changes raw or unfinished materials into another form or product including the generation of electric power.



Insufficient / Non-Sufficient Funds (NSF) Fee
Any payment ro your account that is not accepted for the full amount, including insufficient funds associated with a bank draft payment even if payment is accepted on resubmission, will be assessed a non-refundable fee of no more than $30.00.



Interstate Capacity Charge
A transportation charge that is based on your DDDC as determined by AGLC. Fireside Natural Gas will assess a full charge for each service period regardless of the number of service days.



Late Charge
If your account becomes past due by greater than $30, you will be charged a late fee of 1.5% of the overdue amount or a minimum of $10 to offset the cost to Fireside Natural Gas.



Natural Gas Charge
The cost of gas used during the service cycle. This cost can vary depending on the quantity of gas used and the price per them.



Residential Customer
A house, apartment building or other structure that consumes natural gas primarily for personal, family or household use.



Sales Tax
Sales tax will apply to all charges on your Fireside Natural Gas bill except any Late Charges.



Service Connection Charge
You will be charged a total of $50 to establish first time service or to re-establish disconnected service. Twenty-five dollars of this fee is a pass through fee from AGLC.



Taxes
The customer is responsible for all applicable Federal, State and Local taxces. It is the customer's responsibility to provide Fireside Natural Gas with the required exemption certificate if you are a tax-exempt entity.

Give Us a Call Today!
Local (678) 872-0250
Toll Free: (866) 517-0250

Office Hours:
M-F from 8-5

For Gas Leaks & Emergencies:
Call Atlanta Gas Light
Inside Metro Atlanta
(770) 907-4231
Outside Metro Atlanta
(877) 427-4321

Follow us on Social Media:
BBB Rating